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Certain terminals are facing a timeout error on transactions.

Jan 11, 2024 at 4:33pm UTC
Affected services
Service Gateway

Resolved
Jan 11, 2024 at 4:33pm UTC

We have transactions failing on certain terminals because of timeouts. All systems are operational and transactions seem to go through in other cases.

Update 1: We see different terminals face the issue on one transaction and processing fine after the first transaction.

Update 2: This issue is resolved currently