Back to overview
Resolved
Elevated payment failure rate
Sep 14, 2026 at 10:37am UTC
Affected services
Transaction Processing & API
Resolved
Sep 14, 2026 at 10:46am UTC
The earlier increase in payment failures affecting some transactions has been resolved, and completion rates have returned to normal. We will continue to monitor to ensure stability, and apologise for any inconvenience caused.
Affected services
Created
Sep 14, 2026 at 10:37am UTC
We are currently investigating an increase in payment failures affecting some transactions. Our team is actively looking into the issue and we will provide a further update as soon as we have more information.
Affected services